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At St. Luke's, your feedback is important to us. We encourage you, your family, and your caregivers to share observations, voice concerns and compliments, express complaints, or recommend changes.

Please note, St. Luke’s will only direct responses regarding patient experiences to the patient or legal patient representative in order to protect personal health information.

Contact our Patient and Family Relations team Monday through Friday, 8 a.m. to 4:30 p.m. Our message service is available after hours.

  • Phone: (208) 381-1420
  • Toll Free: (800) 579-0061
Submit a comment or concern by email: patientrelations@slhs.org

How Do I Request a Hard Copy of My Medical Record?

We Require a Written Request

You must submit a written request to obtain a hard copy of your St. Luke's medical record. We may charge you a reasonable cost-based fee for providing the records.